Subscription Pricing

How Gumnuts work

Once you select your monthly subscription, you are ready to shop. You will receive credits in the form of Gumnuts, which you can use to spend across our range. 

When you return the clothes, your Gumnuts are refunded, and you can spend them again on new items. If you discontinue your subscription or we do not receive payment one month in advance, you will have no Gumnuts and you will have to send the clothes back to us.

Subscription FAQs

What’s included in my subscription fee?

When you subscribe to The Gumnut Trade, you receive credits in the form of Gumnuts. Use your Gumnuts to shop our ethical and sustainable wardrobe. 

Your subscription includes unlimited clothing exchanges, however, postage is not included. We launder the clothes once we receive them back, and subscribers are insured against reasonable stains and wear-and-tear.

Will my subscription automatically renew?

Yes. Your subscription fee will be charged to your nominated credit card each month.

How much is postage?

We will charge you a flat rate which will subsidise the cost of postage to you. We do not profit from this charge (in fact we subsidise the postage costs for you).

How do I pause or cancel my monthly subscription?

We understand you might receive second-hand clothes from friends and family and may not require our service for a given period. We understand that life happens, and you might need to take a break from your membership.

To pause your subscription, you will have to cancel your subscription via our website and then sign up when you are ready to start sharing again. Your account information will be remembered from your prior membership therefore ensure you update any personal information that has changed.

To cancel your subscription, you will need to cancel via our website. We will be sad to see you go but you are always welcome to sign up again when you are ready.

Please return the clothes via your account before your next renewal date and send them back to us. Once we receive the clothing we will not charge you. You will not be charged any additional administration fees for pausing/canceling your membership.

If I choose to cancel my subscription, can I subscribe again with you again at a later date?

Yes. You will need to sign up again via our website.

Got questions?

Read our full FAQs or get in touch!

Sign Up and Receive 20% Off!

Sign up to our newsletter to stay up to date with new stock arrivals and other Gumnut news. You'll also get a 20% off coupon to use for the first month of your subscription!

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