How it works
Step 1
Select your plan
Select a monthly subscription that suits your family. Pause, cancel, and resume at any time. Stain and wear & tear insurance is included in your monthly fee.
Step 2
Shop our gorgeous ethical and sustainable clothing
Select your subscription and browse our ethical and sustainable Australian-owned clothing and accessories. Swap anytime.
Step 3
Exchange your clothes as your little one grows
When you’re ready to exchange your clothes, just select the items you want to exchange, pick your new clothes and send the old ones back in our sustainable prepaid pouch.
How Gumnuts work 
Once you select your monthly subscription, you are ready to shop. You will receive credits in the form of Gumnuts, which you can use to spend across our range. For a guide to help you select the right plan for you, click here.
When you return the clothes, your Gumnuts are refunded, and you can spend them again on new items. If you discontinue your subscription or we do not receive payment one month in advance, you will have no Gumnuts and you will have to send the clothes back to us.
FAQs
How do Gumnuts work?
Once you select your monthly subscription, you are ready to shop. You will receive credits in the form of Gumnuts, which you can use to spend across our range. For a guide to help you select the right plan for you, click here.
When you return the clothes, your Gumnuts are refunded, and you can spend them again on new items. If you discontinue your subscription or we do not receive payment one month in advance, you will have no Gumnuts and you will have to send the clothes back to us.
How do I use Gumnuts?
Once you receive your Gumnuts you decide how to spend them across our range. Choose from brand-new, lightly worn, and well-loved items. Newer items cost more Gumnuts, lightly worn garments cost less, and well-loved items cost the least. All items are subject to availability.
When you have selected your clothing for your first pouch, simply ‘checkout’ and we will post them to you in sustainable and ethical packaging with a prepaid pouch to send them back when you are ready to exchange clothing.
Once you are ready to exchange clothing, log into your account and select which items you wish to return which will refund your Gumnuts back to you, freeing them to be used in the Gumnut Trade’s Wardrobe. Once selected we will post out your new clothing, once received you will have 5 business days to return/ arrange pick up of the selected clothing to avoid a late fee.
What if I don’t spend all my Gumnuts at once?
If you are unable to use all your gumnuts at once, you may keep them for your next purchase. We encourage you to use them where possible to get the maximum usage out of your subscription.
Can I purchase additional Gumnuts?
Yes. You may upgrade your subscription tier, but you are unable to purchase a once-off additional amount.
What do the terms ‘brand new’, ‘lightly worn’ and ‘well-loved’ mean?
Brand new: Just received from our supplier and never worn before.
Lightly worn: Almost new and in very good condition. The items may have some light fading but no stains or obvious wear and tear.
Well-loved: Worn. These items may have light marks and fading, but nothing obvious. They might present with minimal pilling, but they are perfect for messy play or daycare.
We check over all items to ensure they have the correct condition rating, and that they are cleaned and steamed before it goes out to you.
If the item is deemed unwearable it is decommissioned and enters our garment end-of-life-program*.
*coming soon
Does it cost me more if I swap more frequently?
Subscription prices cover the cost of exchanging items every three months. However, we understand that children have growth spurts and special occasions to attend, so you can make additional exchanges beyond the three-monthly exchanges included in your subscription. Additional exchanges will incur postage fees.
What happens if some of the clothes don’t fit?
We recommend trying on new items as soon as you receive them. Place any ill-fitting items into your return mailbag and post them back to us within five business days to avoid additional postage fees. When returning items that don’t fit, please notify us of your return/s by contacting us here. We will send out the correct size at no additional cost to you.
How often can I exchange clothes?
You can exchange clothes at any time, without incurring an additional fee. Exchange when your child grows or when the seasons change. Most parents exchange items every three months.
Postage is charged per exchange and is an additional cost to your subscription. Postage is charged at a flat rate.
How do I exchange the clothes?
- Login to your account.
- Access your Wardrobe in your My Account area and choose the items you’d like to return. The Gumnuts spent on those clothes will be refunded, so you can spend them on new items.
- Shop our range of ethical and sustainable clothing.
- Checkout with your new items
Your items are posted to you in sustainable packaging along with a compostable prepaid mailbag. Use the mailbag to return your clothes within five business days of receiving your new clothes. Sending clothes later than five days after receiving your new items will incur a late fee.
We launder all the clothes that are returned to us so they are ready for another family.
Why is sharing better than buying brand new clothes?
Children outgrow clothing before they outwear them. It is easy to accrue a wardrobe of unworn and outgrown clothes that you must either pass on, recycle or upcycle, so they don’t end up in landfill.
The production of new clothing is costly – for you, the consumer, and the earth. The textile industry cuts costs by exploiting natural resources and human labour, not to mention the industry’s use of pollutants.
By wardrobe sharing, you are limiting the demand to produce new items. When you subscribe to the Gumnut Trade, you can choose brand-new clothing for a fancy occasion or something well-loved for messy play.